Terms of Service

Last updated: June 18, 2026 · Effective: June 18, 2026

1. Agreement

These Terms of Service (the “Terms”) are a binding agreement between you and the entity you represent (“Customer,” “you”) and AAREI Global Inc., a Wyoming corporation (“AAREI,” “we,” “us”), governing your access to and use of the Agent Sentry platform and related websites, applications, and APIs (collectively, the “Service”). By creating an account, clicking to accept, or using the Service, you agree to these Terms. If you are entering into these Terms on behalf of an organization, you represent that you have authority to bind that organization.

2. Definitions

• “Agent” means an AI assistant, automation, or other software acting under your direction that submits actions to the Service.
• “System of Record” means a third-party system you connect to the Service (for example, QuickBooks Online, Xero, or Stripe).
• “Governed Action” means an action an Agent submits through the Service that is evaluated by policy and, if permitted, dispatched to a System of Record.
• “Customer Data” means data and content you, your users, or your Agents submit to or generate through the Service, and metadata the Service derives from Governed Actions.
• “Evidence Record” means the tamper-evident audit entries the Service creates for Governed Actions.

3. Accounts & eligibility

You must provide accurate account information and keep it current. You are responsible for all activity under your account, for safeguarding credentials, and for the acts and omissions of your users and Agents. The Service is intended for business use by organizations and the people they authorize; it is not directed to consumers or to children under 18.

4. The Service

Agent Sentry is a governance gate for Agent actions: it evaluates your configured policy, records Evidence Records, and routes high-risk actions to a human approver before any action reaches a System of Record. The Service enforces the policies and approval rules you configure; it does not independently verify that an Agent’s requested action is correct, appropriate, or free of error. You are responsible for defining policy, designating approvers, and reviewing actions. We may update, improve, or change features of the Service from time to time.

5. Your responsibilities

• Configure policies, caps, and approval roles appropriate to your risk tolerance.
• Ensure you are authorized to connect each System of Record and to act on the data within it.
• Supervise your Agents and users; you remain responsible for actions that pass your policy and are dispatched to a System of Record.
• Comply with all laws applicable to your use of the Service and your underlying transactions.

6. Plans, billing & renewal

Paid plans (currently Basic and Pro) are billed in advance on a recurring monthly basis through our payment processor, Stripe. By subscribing, you authorize us and Stripe to charge your payment method for the recurring fees, applicable taxes, and any usage-based charges described for your plan, until you cancel.

• Auto-renewal. Subscriptions renew automatically each cycle unless cancelled before the renewal date.
• Upgrades take effect immediately and are prorated; downgrades and cancellations take effect at the end of the current billing cycle.
• Taxes. Fees are exclusive of taxes; you are responsible for applicable taxes other than taxes on our net income.
• Price changes. We may change fees prospectively; changes apply to your next renewal after we provide notice. Existing subscriptions are not silently repriced mid-cycle.
• Non-refundable. Except where required by law or expressly stated, fees are non-refundable and there are no credits for partial periods.
• Non-payment. If a charge fails, we may retry, suspend access to new Governed Actions, or, after a grace period, cancel the subscription. Suspension does not delete Evidence Records.
• Enterprise. Enterprise plans are governed by a separate order or agreement; if its terms conflict with these Terms, that agreement controls.

7. Free plan & usage limits

The Free plan is offered without charge and is subject to a monthly limit on Governed Actions. When the limit is reached, additional Governed Actions are blocked until the next cycle or until you upgrade. We may change Free-plan limits or discontinue the Free plan on notice. The Free plan is provided “as is,” without warranties or support commitments.

8. Connected & third-party services

The Service integrates with third-party Systems of Record and providers (for example, QuickBooks Online, Xero, Stripe, and identity providers). Your use of those services is governed by their own terms and privacy policies, and we are not responsible for them. You authorize us to access and act on the connected services as needed to provide the Service and to carry out Governed Actions that pass your policy. You may disconnect a System of Record at any time, which stops future Governed Actions to it.

9. Acceptable use

You agree not to, and not to permit any user or Agent to:

• use the Service in violation of law or to facilitate fraud or unauthorized financial activity;
• attempt to bypass, disable, or circumvent the policy, evidence, or approval controls;
• probe, scan, or breach security, or access data you are not authorized to access;
• interfere with or disrupt the integrity or performance of the Service;
• resell or provide the Service to third parties except as expressly permitted.

10. Customer data & evidence records

As between the parties, you own Customer Data. You grant us a non-exclusive license to process Customer Data to provide, secure, and improve the Service and as described in our Privacy Policy. The Service creates Evidence Records for Governed Actions and retains them in tamper-evident, write-once storage for a defined retention period (by default, seven years) for audit and compliance integrity. Evidence Records are retained independent of subscription status and are not deleted on downgrade, suspension, or cancellation, except as required by law or a separate agreement.

11. Intellectual property

We and our licensors own all rights in the Service, including its software, design, and documentation. We grant you a limited, non-exclusive, non-transferable right to access and use the Service during your subscription. You may provide feedback, and we may use it without restriction or obligation to you.

12. Confidentiality

Each party may access the other’s non-public information. The receiving party will use it only to perform under these Terms and protect it with reasonable care, except for information that is public, independently developed, or required to be disclosed by law.

13. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT IT WILL DETECT OR PREVENT EVERY UNDESIRED AGENT ACTION. THE SERVICE IS A CONTROL AND EVIDENCE LAYER AND IS NOT A SUBSTITUTE FOR YOUR OWN CONTROLS, ACCOUNTING, LEGAL, OR TAX JUDGMENT.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA. OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE LIABILITY. THESE LIMITS APPLY IN THE AGGREGATE AND REGARDLESS OF THE THEORY OF LIABILITY.

15. Indemnification

You will defend and indemnify AAREI against third-party claims arising from your Customer Data, your Agents’ or users’ actions, your use of connected Systems of Record, or your breach of these Terms, except to the extent caused by our gross negligence or willful misconduct.

16. Term & termination

These Terms apply while you use the Service. You may cancel at any time (effective at the end of the current cycle). We may suspend or terminate access for breach, non-payment, or to comply with law, and we may discontinue the Service on reasonable notice. On termination, your right to use the Service ends; provisions that by nature should survive (including fees accrued, data/IP, disclaimers, liability limits, and governing law) survive.

17. Changes

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, by posting the updated Terms with a new effective date or by email). Your continued use after the changes take effect constitutes acceptance.

18. Governing law & disputes

These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of -laws rules. The exclusive venue for disputes is the state and federal courts located in Wyoming, and each party consents to their jurisdiction, except that either party may seek injunctive relief to protect its intellectual property or confidential information in any court of competent jurisdiction.

19. General

These Terms (with any Enterprise order and our Privacy Policy) are the entire agreement between the parties regarding the Service and supersede prior agreements on that subject. If any provision is unenforceable, the rest remains in effect. Neither party may assign these Terms without the other’s consent, except to a successor in connection with a merger or sale of substantially all assets. Our failure to enforce a provision is not a waiver. We are not liable for delays or failures caused by events beyond our reasonable control.

20. Contact

Questions about these Terms: support@aarei.ai.